Many facilities take risk when a guest who declares to have special dietary needs wants a meal. This person may or may not have health issues, which can lead to all sorts of problems from unhappy customer to law suits.
Today, according to the EU 1169/2011 regulation, all foods / meals offered in a public spaces must have appropriate information about allergens in their meals, and if they want, additionally can have nutrition value information.
There are other risks of not having meals for special dietary meals in facility:
Preparing meal that is not according to nutritional standards
Preparing meal that does not have allergen information
Risk of allergen contamination in prepared meals
Serving meal that is not in the menu
Risk of losing credibility and the quality
In comparison to implementation of most other technological and technical standards, this system does not require additional or new set of technical solutions or the purchase of special equipment.
Important note: For implementation and certification of Healthy Meal Standard Gluten Free Certificate, we require a facility to have certified Gluten free HACCP requirements according to AOECS.